Terms of service
Terms & Conditions – Vitantra Naturals
1. Introduction
Welcome to Vitantra Naturals. These Terms & Conditions govern your use of our website, products, and services. By accessing, browsing, or making a purchase from our website, you agree to comply with and be bound by the terms stated herein. If you do not agree with any part of these Terms & Conditions, you must not use our website or services.
2. Proprietorship Information
This website is owned and operated by:
Mr. Rishav Saha
Proprietor, Vitantra Naturals
Holding No: 3R-5-1, 3R - Flat - 5/1, Purbachal Phase 2, Salt Lake City, Sector - 3, P.O: Purbachal SO, P.S: Bidhannagar South, District: North 24 Parganas, Pincode: 700097
3. Eligibility
You must be at least 18 years of age or using the website under the supervision of a parent/guardian.
By placing an order, you confirm that the information you provide is true, accurate, and complete.
We reserve the right to refuse service or cancel orders at our discretion.
4. Use of Website
You agree to use the website only for lawful purposes.
You must not engage in any activity that disrupts, damages, or interferes with the functioning of the website.
Copying, redistributing, or exploiting website content without written permission is strictly prohibited.
Misuse of website features, including attempting to gain unauthorized access, introducing malware, or conducting fraudulent activities, will result in immediate termination of services.
5. Product Information & Availability
All products listed are Ayurvedic/Natural wellness products intended for general health support.
We make every effort to ensure accurate descriptions, images, and pricing. However, errors may occur. In such cases, we reserve the right to correct them without liability.
Product availability is subject to change without notice. Certain products may have limited quantities.
6. Pricing & Payments
All prices are displayed in Indian Rupees (INR) and are inclusive of applicable taxes unless stated otherwise.
We reserve the right to change prices at any time without notice.
Payment methods include credit/debit cards, UPI, net banking, wallets, or cash on delivery (where available).
Orders will be processed only after successful payment confirmation.
7. Intellectual Property
All content on this website, including logos, images, text, product designs, graphics, and videos, are the exclusive property of Vitantra Naturals.
Unauthorized reproduction, modification, distribution, or use of our intellectual property is prohibited.
Customers may use the website solely for personal, non-commercial purposes.
8. User Responsibilities
By using our website, you agree:
To provide accurate and updated personal information during checkout.
To maintain the confidentiality of your account and password.
To accept responsibility for all activities under your account.
To refrain from using our products for illegal or unauthorized purposes.
9. Disclaimer of Warranties
Our products are not intended to diagnose, treat, cure, or prevent any disease. They are Ayurvedic/natural supplements for wellness support.
Individual results may vary. We do not guarantee identical outcomes for all users.
Customers with medical conditions or those on prescription medication should consult a qualified healthcare professional before using our products.
The website and its contents are provided “as is” without warranties of any kind, express or implied.
10. Limitation of Liability
Vitantra Naturals shall not be liable for any direct, indirect, incidental, or consequential damages arising from the use or misuse of products.
We are not responsible for delays, delivery failures, or losses caused by courier partners, natural calamities, strikes, or unforeseen circumstances.
In no event shall our liability exceed the value of the product purchased.
11. Order Cancellations
Orders may be cancelled by customers before dispatch. Once dispatched, cancellations are not possible.
We reserve the right to cancel orders in case of stock unavailability, incorrect pricing, or suspicious activity. Refunds will be processed in such cases.
12. Return, Refund & Replacement
Returns, refunds, and replacements are governed by our Return & Refund Policy available on the website.
Customers must comply with eligibility conditions stated in that policy.
13. Third-Party Services & Links
Our website may include links to third-party websites. These are provided for convenience, and we do not control or endorse their content.
We are not responsible for the privacy practices or terms of third-party sites.
14. Force Majeure
We shall not be liable for failure to perform obligations due to circumstances beyond our control, including natural disasters, strikes, war, government restrictions, technical failures, or courier disruptions.
15. Indemnification
You agree to indemnify, defend, and hold harmless Vitantra Naturals, its proprietor, employees, and agents from any claims, damages, or liabilities arising from your misuse of the website, violation of these terms, or infringement of third-party rights.
16. Governing Law & Jurisdiction
These Terms & Conditions shall be governed by the laws of India.
Any disputes shall fall under the exclusive jurisdiction of the courts in Kolkata, West Bengal.
17. Modifications to Terms
Vitantra Naturals reserves the right to update or modify these Terms & Conditions at any time without prior notice. Updates will be effective immediately upon posting on the website. Continued use of our services constitutes acceptance of the updated terms.
18. Contact Information
For questions or concerns regarding these Terms & Conditions, please contact:
Vitantra Naturals
Proprietor: Mr. Rishav Saha
Holding No: 3R-5-1, 3R - Flat - 5/1, Purbachal Phase 2, Salt Lake City, Sector - 3, P.O: Purbachal SO, P.S: Bidhannagar South, District: North 24 Parganas, Pincode: 700097
